Entertainment Consulting International LLC

  • Busser/Runner - Troy's

    Posted Date 6 months ago(5/29/2018 1:57 PM)
    ID
    2018-3934
    # of Openings
    6
    Job Locations
    US-TX-Arlington
    Category
    Front of House
  • Overview

    Troy's is a unique and iconic addition to Texas Live!. It combines an elevated menu experience based upon Troy Aikman’s personal favorites including gourmet burgers with bold flavors and specialty margaritas made from the freshest ingredients. The menu showcases several healthy lunch and dinner options, shareable sides, a selection of craft cocktails and a curated collection of wine and beer.
     
    The interior of the space, designed by internationally-acclaimed Jeffrey Beers International, flows from a refined rustic interior inspired from some of the best beer halls in Texas and the country to an expansive, lush outdoor garden patio centered around a beautiful Live Oak tree which was preserved as part of the Texas Rangers construction of Globe Life Park. An indoor/outdoor stage in the middle welcomes live music seven days a week featuring a variety of local and regional acts. Additionally, Troy’s will feature a major LED display for a premier sports viewing experience.
     
    We are in search of professional individuals to become part of our team as Busser/Food Runner to assist the service team in providing excellent service to all of our guests. 

    Responsibilities

    Includes, but not limited to:
    - Provide an energetic, outgoing, fun personality while maintaining professionalism.
    - Perform varied duties to ensure all aspects of the proper steps of service.
    - Offer polite, professional, and courteous customer service.
    - Support serving staff, assisting them in ensuring that all customer needs are met in an expedient, courteous, and professional manner.
    - Maintain service stations in a clean and orderly manner throughout shift.
    - Clear and clean tables in a timely manner.
    - Reset tables according to specifications of location.
    - Perform more than one task at a time.
    - Offer polite, professional, and courteous customer service.
    - Communicate effectively with co-workers.
    - Communicate with guest clearly, patiently, courteously and with good humor.
    - Complete all side work as assigned.
    - Maintain a clean and orderly work area to ensure safety.
    - Clear all empty tables and set tables for new guests.
    - Restock service stations.

    Qualifications

    Prior customer service and/or restaurant experience preferred.  Must speak fluent English, other languages preferred.
    - Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
    - Reading and writing abilities are utilized often to answer guest’s questions regarding the menu.
    - Basic mathematical skills are used frequently.     
    - May be required to work nights, weekends, and/or holidays.
     
    Job requires ability to perform the following:
    - Strong ability to provide attention to detail.
    - Carrying or lifting items weighing up to 75 pounds.
    - Handling objects (including food and utensils), products, and bussing tubs/trays.
    - Standing, bending, stooping, and kneeling.
    - Must be able to move about the entire facility safely and efficiently.

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