Entertainment Consulting International LLC

  • Human Resources Manager

    Posted Date 2 months ago(10/19/2018 12:59 PM)
    # of Openings
    Job Locations
  • Overview



    - Greet and welcome guests as soon as they arrive at the office
    - Direct visitors to the appropriate person and office
    - Answer, screen and forward incoming phone calls
    - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
    - Provide basic and accurate information in-person and via phone/email
    - Receive, sort and distribute daily mail/deliveries
    - Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
    - Order front office supplies and keep inventory of stock
    - Update calendars and schedule meetings
    - Arrange travel and accommodations, and prepare vouchers
    - Keep updated records of office expenses and costs
    - Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
    - Interpret policies and ensuring compliant processes are communicated to management and employees.
    - Employee relations and grievance/conflict resolution.
    - Support the District President, District General Manager, Human Resources.
    - Distribute and draft communications, investigative reports and work effectively in conjunction  with District President, District General Manager, Human Resources on an as needed basis.
    - Act as a first point of contact for line managers and employees by providing support in regards to employee questions, inquiries and complaints.
    - Provide prompt and appropriate guidance under the management of the HR Director.
    - May assist with organizing and participating with on-boarding process for all new hires.
    - Schedule and conduct training classes, such as Orientation, alcohol training and Diversity for all new hires
    - Support department-wide or company- wide special projects and additional responsibilities as they present themselves whether annual (benefits open enrollment, service awards, etc.) or as needed.
    - Partner with all functional departments in the company to ensure proper handling of issues and concerns.
    - Escalate issues to District President, District General Manager, Human Resources.
    - Participate in training, on-site meetings, and department wide learning opportunities as available.
    - Perform job duties with minimal supervision.
    - Perform other work related duties and special projects as assigned.
    - Adhere to ECI and district specific policies and procedures.


    Good knowledge of related federal and state employment laws/regulations including ADA, FMLA, and Worker's Compensation. Must speak fluent English. Other languages preferred.
    This job requires ability to perform the following:
    - Use a keyboard to generate documents, correspondence, reports, presentations, etc. mostly while sitting.
    - Multitasking and time-management skills, with the ability to prioritize tasks; excellent organizational skills

    - Make phone calls and use verbal communication to discuss situations with clients and employees.
    - Handling objects, products, computer equipment and phone.
    - Demonstrate ability to interact with clients, employees and third parties that reflects highly on the brand and the Company.
    - Excellent computer skills including MS Word, Excel, Outlook, PowerPoint, proprietary record-keeping database and GOOGLE DOCS.

    - Reading and writing abilities are utilized often when compiling correspondence or performing other administrative functions.
    - Basic mathematical skills are used frequently.
    - Ability to apply reason and logic to complex logistic situations.
    - Excellent verbal and written communication skills to support detailed report development/investigations, as well as business memos, policy summaries and necessary documentation.
    - Creativity, innovation and the ability to solve problems and generate viable solutions.
    - Professional attitude and appearance


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